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Where can I get training and help?

Super user course, chat and help center — where to turn depending on what you need.

There are three ways to get help, and they cover different needs.

The help center

The AIMZ help center front page with search field and collections

Start here for specific questions about how to do something. Each article answers one question, and the search field usually finds the answer faster than browsing the collections.

Chat with us in AIMZ

The chat window open in AIMZ, with an arrow pointing to the chat button in the bottom right

If you can't find the answer, or have a question about your own project, get in touch via the chat in AIMZ. Use it when something looks wrong in your figures — then we need to look at your specific project.

Courses and training

Training

Training is given by AIMZ's customer success managers or by an internal super user. Contact [email protected] for further needs and follow-up sessions.

Customer webinar

AIMZ's YouTube channel with recordings of previous customer webinars

We hold a monthly product update on different topics. See AIMZ's YouTube channel for previous sessions: https://www.youtube.com/@aimz_no. All AIMZ users receive a monthly email about the next session.

Super user

If you're going to be the person in your company that others ask, we recommend the super user course. It covers the entire flow from estimate to final settlement, and you become a certified AIMZ super user.

Example of an AIMZ Super User Level I certificate

Contact: [email protected] for the next course date

What should you use when?

Situation

Go to

How do I do X?

The help center

The figures in my project look wrong

The chat in AIMZ

We want to train more people in our company

The super user course

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