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Why is my invoice not showing in the overview?

Troubleshooting when an invoice is missing in AIMZ.

Most common causes:

  1. The project number does not match — the invoice has been posted with a different project number than the one registered in AIMZ.

  2. The integration has not synchronized yet — AIMZ fetches invoices regularly, but it can take a few hours.

  3. The invoice has not been posted yet — only posted invoices are imported.

  4. A filter is active — check whether you have a filter in the invoice overview that hides it.

    Active search or filter in the invoice overview, marked by an arrow

Contact AIMZ support via the chat if the invoice still does not show.

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