The message «Account already exists» usually appears when your user has already been created in AIMZ, but you are trying to log in differently from how the account is set up. Check the invitation from AIMZ: if it says to log in with Microsoft, use the Microsoft button. If you should use email and password, set a new password with «Forgot password?».
How to fix it
Find the invitation email from AIMZ. Also check your spam folder.
If it says to log in with Microsoft, click the Microsoft button on the login page instead of entering email and password.
If you should log in with email and password, click Forgot password? at the bottom right of the login screen and set a new password.
Try logging in again.
Still not working?
Contact us in the chat. AIMZ support can check whether the user is active and, if necessary, delete the user and create it again so you receive a new invitation.
Good to know
New users should use the email address of the company they work for.