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Why are the invoices not coming in on a new project?

Invoices are only fetched once the project number from the accounting system has been entered on the project, and the company the project belongs to is activated in the integration.

Invoices are fetched when two things are in place: the project number from the accounting system has been entered on the project in AIMZ, and the company or accounting client the project belongs to is activated in the integration. If either is missing, no invoices come in.

How to check

  1. Open the project settings and check that the project number from the accounting system is entered and correct.

  2. Check that the company the project belongs to is activated in the integration. If the project is in a company that has not been used in AIMZ before, the integration for that company must be activated.

  3. Wait a little and refresh the page. Invoices are fetched regularly.

  4. If nothing comes in, contact us in the chat.

Settings under Edit project. 1: Settings (Chart of accounts and codes). 2: Default external production code. 3: Invoice synchronization enabled, which must be turned on for invoices to come in.

Who can enter the project number?

For security reasons, only certain people can enter the project number, typically an admin at your company or AIMZ. If everyone could do it, anyone could in principle fetch data from any project in the company.

Tip

Activate all companies in the integration in advance. Then invoices come in automatically every time you create a project with a project number.

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